Walgreens hits settlement with San Diego prosecutors in consumer protection lawsuit

Walgreens hits settlement with San Diego prosecutors in consumer protection lawsuit

Deerfield, Illinois-based pharmacies operator Walgreens has agreed to pay $502,200 to settle a consumer protection dispute with San Diego and other counties, officials confirmed on Monday.

Prosecutors in San Diego, Riverside and Alameda had accused Walgreens pharmacists of failing to comply with patient consultation rules throughout California. San Diego County District Attorney Bonnie Dumanis' office worked with the Riverside and Alameda DA's offices as well as the California Board of Pharmacy to secure the settlement.

Speaking about the settlement, Dumanis added, "Pharmacist consultations prevent drug errors and ensure that patients have the right prescription for their condition."

The issue of health risks to customers from pharmacists' failures to provide required consultations was brought to the three district attorney's offices' attention by the California State Board of Pharmacy in 2011.

Working with the state Board of Pharmacy, the three district attorneys' offices carried out an undercover investigation of the pharmacies' consultation practices, and found that many pharmacies were not complying with the set rules.

The enforcement action against Walgreens is the third of in a series of such actions anticipated in the statewide effort. CVS was made to pay $658,500 in December 2013, while Rite Aid settled a similar consumer protection lawsuit by paying $498,250 in June last year.

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