Guests at three San Diego hotels suffer payment card security breach
Evans Hotels, the operator of three San Diego hotels, has confirmed that a security breach occurred between September 2014 and March 2015 led to unauthorized charges on guests' payment cards.
The operator of the Catamaran Resort, Bahia Resort and The Lodge at Torrey Pines said it received calls from some guests who complained that unauthorized charges were made on their payment cards after they used the cards at the company's hotels.
Company officials said an investigation into the matter indicated that someone installed malware on the computers at the front desk of the hotels, and that malware captured data from guests' cards.
Speaking about the investigation into the breach, officials said, "As the investigation progressed, indicators were found that malware had been installed on the computers at the front desk of Evans Hotel' properties that could have captured data from cards that were swiped using the backup readers between September 2014 and March 5, 2015."
The hotel operator has also urged guests who used their cards at any of the three hotels to immediately check their account statements for any unauthorized charges, and call their banks in case they notice anything suspicious.
A computer security firm has been hired by the operator to enhance its security measures in order to prevent any such breach in the future.
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