Subscribers could soon stop annoying robocalls: FCC
The Federal Communications Commission (FCC) has finally given relief to subscribers annoyed by automated promotional calls on their cellphones and landlines. The consumers will be having the option to block the calls and unwanted texts.
FCC has announced new rules under which unwanted automated calls will be blocked by telecom companies on consumer request. The measure has been approved by 3:2 vote by FCC panel.
FCC said that it has received the highest number of complaints (215,000 complaints) regarding the unwanted robo-calls in 2014.
Republican commissioners Michael O'Reilly and Ajit Pai voted against the rule. They agreed that robo-calls are annoying for consumers but said that the new ruling will make it difficult for businesses to serve their consumers.
Many petitions have emerged in the recent years to put pressure on telecom companies to stop robocalls. While consumers are happy with the decision announced by FCC, many business owners are worried about sending the message across to consumers with the new ruling.
The official FCC statement said, “By taking action today, the Commission is embracing the opportunity afforded by the 23 requests for clarification of the law to clearly stand with consumers against unwanted calls. The Telephone Consumer Protection Act requires prior express consent for non-emergency autodialed, prerecorded, or artificial voice calls to wireless phone numbers, as well as for prerecorded telemarketing calls to residential wireline numbers.”
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