Survey: Verizon is top US carrier in network reliability, speed, and data and call performance

Survey: Verizon is top US carrier in network reliability, speed, and data and call performance

According to the findings of a RootMetrics survey, Verizon is the best US wireless carrier in terms of network reliability, speed, and data and call performance.

The RootMetrics survey of four bigwig US wireless carriers - Verizon, AT&T, Sprint, and T-Mobile - showed that Verizon and AT&T are the country's two top-ranking wireless carriers; with Verizon marginally ahead of AT&T.

Going by the survey, which was carried out by RootMetrics earlier this year, Verizon is the first-ranking wireless carrier in the US, with a score of 81.6; while AT&T is a close second-place holder, with a score of 79.5. The scores of Sprint and T-Mobile were 71.5 and 69.6 respectively.

However, so far as 'churn rate' - the number of subscribers who leave a carrier in a given quarter - is concerned, AT&T evidently beat Verizon by a small fraction. While AT&T's churn rate was found to be 0.99 percent; Verizon's churn rate was 1 percent. T-Mobile has a 1.6 percent churn rate; while Sprint ranks last with 2.18 percent.

Meanwhile, with some other recent surveys having indicated that customers in the US prefer Verizon to the other wireless carriers, Morningstar analyst Micheal Hodel has pointed out that "Verizon Wireless' continued strong customer loyalty indicates that a large percentage of customers choose the firm for attributes it controls directly, including its network reputation."

Popular Stories

Overall childhood ‘asthma epidemic’ levels off in U.S.

The overall ‘asthma epidemic’ among children has... Read More

‘UC Quits’ Working to Help California Smokers Get Rid Of Smoking

As New Year is approaching, people have already... Read More

Scientists begin Stem Cell research to find cure for Alzheimer’s

Alzheimer’s disease, the commonest cause of... Read More

New House Bill to Restrict First-Time Opioid Prescriptions

Cases of opioid abuse have been increasing and... Read More

Comcast installs DOCSIS 3.1 modem on customer-facing network in Philadelphia

In an announcement made on December 22, cable giant... Read More